Why may verification be rejected?

The main reasons include:

  • Poor-quality photos;
  • Mismatched information;
  • Incorrect information;
  • Expired document;
  • Glare on the document;
  • Blurry photos;
  • Screenshots (not accepted);
  • Part of the document is cropped or not visible.

If you are unable to complete the verification, correct the errors and submit your application again, or contact Support via chat for clarification.

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